7jaya Privacy Policy – Your Complete Guide to Personal Data Protection

7jaya is a trusted online gaming platform for users in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy explains how 7jaya collects, stores, and uses your personal information.

This policy applies equally to our website, mobile platform, and all 7jaya services. When you create an account, play games, or make transactions on our platform, you are voluntarily consenting to this Privacy Policy.

We believe in transparency — which is why this policy is written in plain, straightforward language so you know exactly what we do with your data.

• This policy is available in both English and Bengali; in case of any conflict, the English version shall prevail.
• 7jaya reserves the right to update this policy at any time.
• You will be notified at your registered email address if significant changes are made.

7jaya only collects information that is necessary to provide its services. We never ask for unnecessary or excessive data. The types of information collected are detailed below.

7jaya uses collected data for specific, limited purposes only. We never go beyond the scope of how your data is meant to be used. Each purpose is clearly stated below.

• To complete account creation and verification.
• To process deposit and withdrawal transactions.
• To detect and prevent fraud and unlawful activity.
• To provide customer service and support.
• To customize bonus and promotional offers.
• To monitor responsible gaming.
• To fulfill legal obligations.
• To enhance the security and performance of the platform.

• Your data is never sold or rented to third parties.
• Not used for irrelevant advertising.
• Not used for marketing without your consent.

7jaya does not sell your personal information to any third party. In certain limited circumstances, some data may be shared. Each of those cases is clearly outlined below.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Game providers: Third-party game providers only receive data necessary for the gaming experience — no personally identifiable information.
• Legal authorities: Data may be required to be disclosed under a court order or government directive.
• Fraud Prevention: Regulatory authorities may be notified if money laundering or other unlawful activity is suspected.
• Business Transfer: In the event of a merger or acquisition, data may be transferred, but this Privacy Policy will continue to apply.

7jaya uses cookies and similar technologies on its website. These help improve your browsing experience and keep the platform functioning properly.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

7jaya retains your data only for as long as necessary. Once the purpose has been fulfilled, or upon your request, your information will be deleted within a defined timeframe.

• Active Accounts: Data is retained for as long as the account remains active.
• Closed Accounts: Transaction and KYC data are retained for up to 5 years after account closure for legal compliance.
• Marketing Data: Deleted immediately upon withdrawal of consent.
• Log Data: Retained for a maximum of 12 months.
• Cookie data: Each cookie expires according to its own duration.

Every 7jaya member has full control over their own data. Your rights and how to exercise them are detailed below.

7jaya is an 18+ platform. We strictly prohibit registration and participation by minors. Age is verified during registration, and date of birth is confirmed through the KYC process.

• We do not knowingly collect information from individuals under the age of 18.
• Accounts identified as belonging to minors are closed immediately.
• Any data collected from a minor is deleted without delay.

If you believe a minor is using our platform, please notify our support team. We will take prompt action.

7jaya uses industry-leading security technology to protect your personal and financial information. Our security measures are reviewed and upgraded on a regular basis.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored with bcrypt hashing and are never visible to anyone.
• Two-Factor Authentication (2FA) is available.
• Servers undergo regular security audits.
• Both physical and digital security are maintained at our data centers.
• Suspicious login attempts are automatically blocked.
• Users will be notified within 72 hours in the event of a data breach.

7jaya may update this Privacy Policy to reflect legal changes, new services, or improved security measures. We will always notify you of any such changes in a transparent manner.

• Minor updates: only the "Last Updated" date at the top of the page is changed.
• Significant changes: a notice is sent to your registered email and an announcement is posted on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, requests, or complaints, please reach out to our support team. Our dedicated privacy team is always ready to assist you.

• Email: [email protected] (for general inquiries)
• Live Chat: Use the chat icon at the bottom-right corner of the platform.
• Support Hours: 24/7, with assistance available in Bengali.
• Response Time: Typically within 24 hours; up to 30 business days for complex requests.

Last Updated: January 2026. To request a previous version, please contact our support team.